Returns & Exchanges
At My Islam, we want you to be completely satisfied with your modest fashion purchases, which is why we offer a 30-day return window for items in their original, unworn condition. Please note that for hygiene reasons, hijabs and under-caps must be returned with their original packaging seals intact.
Return Process
- 1.Initiate Your Return
Log into your My Islam account or visit our returns portal using your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are free from makeup, perfume, or signs of wear.
- 3.Ship the Items
Print your prepaid shipping label and drop off the package at any authorized courier location, or use your preferred tracked shipping method.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.